This policy explains what personal information Phantastic Solutions collects through this website, how we use it, who we share it with, and the choices you have. Phantastic Solutions is a licensed life insurance and mortgage protection brokerage. In this policy, "we" and "us" mean Phantastic Solutions, and "you" means anyone who visits the site or contacts us through it.
Information we collect
Information you give us
When you request a quote, we collect your first and last name, email address, phone number (optional), the type of coverage you're interested in, and anything you choose to write in the message box.
When you apply for a career with us, we collect your name, email address, phone number, state, whether you hold a life insurance license, your experience level, your availability, and what you tell us about yourself.
When you call, text, or email us, we keep a record of the conversation so we can help you.
Information collected automatically
The site is hosted on Wix, which loads a site script on each page. Wix may receive technical information such as your IP address, browser type, device type, and the pages you visit, under its own privacy policy. We do not run our own advertising trackers or analytics tools on this site.
The coverage calculator
The numbers you enter in the "How much coverage do you need?" calculator stay in your browser. They are not sent to us unless you click "Get my exact quote," which copies a summary into the quote form, and you then submit that form.
How we use your information
- To respond to you and prepare a quote.
- To compare coverage options from the insurance carriers we work with.
- To help you apply for coverage when you ask us to.
- To review career applications and contact applicants.
- To keep records and meet our legal and regulatory obligations as a licensed insurance agency.
Calls, texts, and email
If you give us your phone number or email address, a licensed agent may contact you about the quote or application you asked about. You can tell us to stop at any time by replying STOP to a text, asking the agent on a call, or emailing us. We will not use your information for unrelated marketing.
Health and sensitive information
Insurance applications often ask about your health. That information is collected during the application with the insurance carrier and handled under the insurance privacy laws that apply to it. Please do not send detailed health information through the website forms.
Who we share it with
- Insurance carriers and their underwriters, when you ask us to get a quote or submit an application, so they can evaluate it.
- Service providers that help us run the site and deliver messages: Wix hosts the website, and FormSubmit delivers form submissions to our email. They may only use your information to provide those services.
- Authorities, when the law requires it or to protect our rights, our clients, or others.
We do not sell your personal information, and we do not share it with third parties for their own marketing.
How long we keep it
We keep your information for as long as we need it to serve you and to meet the record-keeping rules that apply to insurance agencies. When it is no longer needed, we delete it or make it anonymous.
How we protect it
The website uses encrypted connections (HTTPS), and we limit access to your information to the people who need it to help you. No system is perfectly secure, so we cannot guarantee absolute security.
Your choices and rights
You can ask us to tell you what information we hold about you, to correct it, or to delete it, and you can opt out of further contact at any time. Depending on where you live, including California and other states with privacy laws, you may have additional rights under those laws. We will not treat you differently for using them. To make a request, contact us using the details below. We may need to confirm your identity first.
Children
This site is meant for adults. We do not knowingly collect personal information from anyone under 18 through the website.
Links to other sites
This site links to insurance carrier websites and other services. Their privacy practices are their own, so please read their policies.
Changes to this policy
If we change this policy, we will post the new version here and update the date at the top.
Contact us
Phantastic Solutions
Phone: 703-621-8006
Email: info@phantasticsolutions.net
Hours: Monday to Saturday, 8am to 8pm PST